Refund policy

At Resting Face Studio, all products are made to order specifically for you.

Because of this, we do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Buyer's remorse

  • Preference changes after purchase

Please refer to our Size Guide before placing your order.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Clear photos showing the problem

If approved, we will arrange a replacement or refund at no additional cost.

Refunds

Approved refunds will be processed back to your original payment method.

Please allow several business days for your bank or payment provider to process the refund.

Questions?

If you believe there is an issue with your order, please contact us and we'll do our best to make things right.